ExpertX Terms of Service

Human Language

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(most of the key terms are here, but this is our contract, so please make sure you read everything)

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1. ExpertX is your co-pilot, and will support your participants primarily during and after your sessions.  AI responses are clearly labeled.
2. With your consent, we may use your name, photo, voice, picture and branding and train ExpertX on your materials (e.g., articles, recordings). You own your materials and grant us a license to use them to create and run ExpertX. Please don’t upload private or customer-confidential information into the training materials.
3. You can, and we strongly recommend to, periodically review/tune ExpertX to improve it and align it to your style.
4. ExpertX follows a very strict code of ethics – you can discontinue ExpertX, no questions asked, with 30 days notice. We’ll wind down public/customer-facing use within 45 days (existing customer commitments may continue; previously distributed materials aren’t recalled; backups may persist as required by law).
5. At the moment, ExpertX will mainly enhance our normal work (1:1, group, workshops) between and after the session, so no separate fee is charged
6. In the future we may offer ExpertX as a standalone offering (priced separately).
7. In case we will charge the customers for expertX (separate from our normal charge for our other offerings), we will share the profit with experts (today the rate is 50% profit share, may change in the future, according to increase/decrease in cost structure)
8. To increase the business potential for you, we also plan to enable you to offer ExpertX to your own clients in the future via a separate appendix. Until then, no independent-client use..
9. Anything you type in preparation or during sessions (prompts/notes) and session outputs (summaries, tasks etc.) belong to the applicable Customer (or Growthspace, where applicable). Please don’t store or export this data outside Growthspace’s systems.
10. We may update, suspend or deprecate features to meet safety, compliance or third-party vendors requirements.
11. AI can be wrong – outputs are informational only (and are not professional advice).

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PLEASE BE AWARE THAT THE LEGAL LANGUAGE (LEGALESE) VERSION OF THESE EXPERTX SUPPLEMENTAL TERMS FOR EXPERTS CONSTITUTES THE BINDING AGREEMENT BETWEEN THE PARTIES. THE HUMAN LANGUAGE VERSION PROVIDED HERE IS FOR REFERENCE PURPOSES ONLY AND DOES NOT HOLD LEGAL BINDING EFFECT. IN CASES OF DISCREPANCIES OR CONTRADICTIONS BETWEEN THE HUMAN LANGUAGE VERSION AND THE LEGALESE VERSION, THE LEGALESE VERSION WILL PREVAIL AND GOVERN THE CONTRACTUAL RELATIONSHIP BETWEEN YOU AND GROWTHSPACE.

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ExpertX Supplemental Terms for Experts – Legal Language

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These ExpertX Supplemental Terms for Experts (“ExpertX Program Terms” or “Terms”) govern your participation in Growth space Ltd. (“Growthspace”) AI ExpertX program, are first made effective as of the date of your acceptance (the “Effective Date”) and are incorporated into, and supplement the Growthspace Expert Terms of Service (available at www.growthspace.com/tos-coach) and any other agreements between you and Growthspace (collectively – the “Expert Terms”).

Capitalized terms not defined here have the meanings set forth in the Expert Terms. In the event of any conflict between these ExpertX Program Terms and the Expert Terms, these ExpertX Program Terms control as to the ExpertX. “You” or “Expert” means any expert approved by Growthspace to join the ExpertX program and accepting these ExpertX Program Terms.

BY CLICKING “I AGREE”, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND THESE EXPERTX PROGRAM TERMS, HAVE THE AUTHORITY TO BIND YOURSELF (OR IF YOU OPERATE ON BEHALF OF AN ENTITY, YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY), AND AGREE TO BE LEGALLY BOUND TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT JOIN EXPERTX PROGRAM, AND DO NOT CONTRIBUTE TO, ACTIVATE OR USE EXPERTX.

1. Definitions

For purposes of these Terms, the following capitalized terms shall have the meanings set forth below:

1.1 “ExpertX” means the Growthspace AI ExpertX experience associated with the Expert, trained on Expert-Contributed Content for use in providing automated responses to end-users.

1.2 “Expert Input Contributions” means any content, edits, labels, tags, ratings, instructions, prompt structures, or other inputs that Expert provides via Growthspace’s tools or interfaces (outside of Training Content) that is included within the Runtime Input (prompt) of ExpertX or otherwise utilized to create Runtime Output.

1.3 “Expert-Contributed Content” means all proprietary content provided, made available or uploaded by the Expert for use in or with the ExpertX, including without limitation: articles, podcasts, interviews, audio recordings, written content, frameworks, posts, scenario-based responses, and any other material submitted for ExpertX training or support. For clarity, Expert will not upload content containing personal information or confidential information.

1.4 “Growthspace Customers” means customers directly contracted with Growthspace or any of its sales channels or business partners to procure ExpertX access and receive related services.

1.5 “Growthspace Technology” means all software, infrastructure, models, algorithms, prompts, tools, user interfaces, data pipelines, and other technology used to power, host, train, operate, or deliver the ExpertX.

1.6 “Profit” means net amounts actually received by Growthspace for ExpertX access as a separately priced item from Growthspace Customers, exclusive of VAT or similar taxes collected and remitted or owed to a taxing authority, any transaction fees, and adjusted for refunds, chargebacks and credits and minus third party vendors (i.e Vendor Services), infrastructure, platform costs and other operational costs.

1.7 “Runtime Input” means data and content that end-users (including Growthspace Customers’ participants or other users of the ExpertX experience) provide to or through the ExpertX (or Vendor Services) during live use of the ExpertX experience and any Expert Input Contribution provided by Expert in preparation for, during or post live use (i.e requests to summarize the ExpertX session or to create follow-up tasks).

1.8 “Runtime Output” means content generated by ExpertX (including Vendor Services) in response to Runtime Input, including without limitations, outputs based on users’ prompts, any session summaries, follow-up worksheets and tasks, recommendations or reports.

1.9“Training Content” means content provided by Expert or Growthspace to create, configure, fine-tune, or otherwise build the ExpertX experience (e.g., Expert-Contributed Content, prompt libraries, evaluation sets, voice samples/voice likeness, and configuration metadata), but excludes Runtime Input

1.10 “Training Artifacts” means derivative artifacts created from Training Content to enable the ExpertX (e.g., embeddings, voice profiles, cloned voices, prompt graphs, fine-tuned weights, evaluation metrics), excluding underlying foundation models.

1.11 “Vendor Services” means third-party services integrated into or used to provide the ExpertX (e.g ElevenLabs text-to-speech/voice services)

2. Compensation and Payment Terms

2.1 Profit Share from Growthspace Customers. Expert will be entitled to receive fifty percent (50%) of Profit directly attributable to ExpertX, when used by Growthspace Customers.

2.2 Eligibility for Profit Share. Profit share applies only where ExpertX access and use is priced as a separate line item. If ExpertX access is bundled as part of standard Expert’s sessions or engagement (e.g., between or after live sessions), no additional compensation is due (other than Expert’s Fees provided under Expert Terms).

2.3 Payment Terms. Notwithstanding anything to the contrary in these Terms, Expert will issue or approve invoices quarterly following the end of each relevant calendar quarter and Growthspace will remit Expert’s profit share on a quarterly basis within NET 35 days following receipt and approval of the invoice for such calendar quarter (or the pro-rated portion of it) and only for amounts actually received by Growthspace that are not subject to refund, chargeback, or reversal. No amounts are due for uncollected or unreceived fees. Payments are conditioned on Expert’s registration and maintenance of complete and accurate tax and payout information as specified under the Expert Term. Growthspace may net, set off, or withhold amounts (including for chargebacks, refunds, or suspected fraud). No interest accrues on amounts held by Growthspace. Taxes, currency, registration for payment, and payment method are governed by the Expert Terms.

2.4 Changes to Profit Share Model. Growthspace reserves the right to change the percentage of the profit share or offer a different compensation model or change payment terms at any time, provided however that the change will only enter into effect thirty (30) days following the date the Expert is notified of such change. Continued participation after the effective date constitutes acceptance.

3. Intellectual Property Ownership, Assignment & Licenses

3.1 Expert Content Ownership. As between the parties and except for the limited use license explicitly granted under the Terms, Expert retains all right, title, and interest in and to the Expert Contributed Content. Nothing herein transfers ownership of Expert-Contributed Content.

3.2 Expert Input Contributions; Assignment of Rights.To the extent Expert contributes Expert Input Contributions: (a) Expert hereby assigns to Growthspace (or, as designated by Growthspace, to that Growthspace Customer) all right, title, and interest in and to the Expert Input Contributions; (b) to the extent Expert has or acquires any rights in Runtime Output generated from or incorporating Expert Input Contributions, Expert hereby assigns such rights to Growthspace or the applicable Growthspace Customer; (c) where assignment is not permitted by law, Expert grants Growthspace (and its designees) an exclusive, perpetual, irrevocable, worldwide, royalty‑free, fully sublicensable license to use, reproduce, modify, distribute, display, perform, and create derivative works from the Expert Input Contributions and such rights in Runtime Output; (d) Expert irrevocably waives (to the maximum extent permitted by law) any moral rights, rights of attribution, or similar rights therein; and (e) Expert will execute documents and take steps reasonably requested by Growthspace to perfect, record, or enforce the foregoing. No additional compensation is due beyond the amounts in Section 2 (Compensation and Payment Terms) above.

3.3 Growthspace Technology Ownership. As between the parties, and except for the limited use license explicitly granted under these Terms, Growthspace retains all right, title, and interest in and to the Growthspace Technology and Training Content (except Expert-Contributed Content) and Training Artifacts (subject to Expert’s underlying rights in Expert-Contributed Content).  For clarity, the foregoing includes Growthspace’s engagement with Third Party Tools (e.g., ElevenLabs for text-to-speech/voice cloning) as Growthspace’s service providers/subprocessors.

3.4 License to Create ExpertX. Expert grants Growthspace an exclusive (as to ExpertX uses), worldwide, royalty free, irrevocable (during the Term), license to use, reproduce, display, perform, adapt, and process Expert-Contributed Content to create, train, operate, host, improve, support, and deliver the ExpertX (including to generate voice profiles), to create and use Training Artifacts, to exercise Growthspace Usage Rights in Section 5.1 and/or as otherwise necessary to perform Growthspace’s obligations or exercise its rights under these Terms. Growthspace may sublicense these rights to its affiliates and service providers to perform on Growthspace’s behalf. This license terminates per Section 6 (Term and Termination), subject to reasonable archival/back up retention and any retention required by law.

4. Consent & Content Responsibility

4.1 Consent to Identity Use. Expert hereby grants Growthspace the right to use Expert’s name, image, likeness, biographical information, branding, voice to create, train, operate, present and provide the ExpertX and to present the ExpertX as a Growthspace offering (either within the Growthspace platform to Growthspace Customers and their Participants or as other Growthspace services to other users). This consent expressly includes rights in Expert’s voice, any voiceprints/biometric identifiers (to the extent applicable), and any voice talent engaged or provided by Expert.

4.2 Revocation of Consent. Except as necessary to fulfill existing customer commitments, Expert may revert consent to Growthspace’s future commercialization or marketing use of Expert’s identity and ExpertX and terminate these Terms with 30 days’ prior written notice in accordance with Section 6 (Term and Termination).  Revocation does not require recall of already-distributed materials, and Growthspace may maintain archival copies or as required for compliance with applicable laws.

4.3 Expert Oversight. Expert acknowledges that AI generated outputs may not always reflect Expert’s exact language or intent or expertise. Expert agrees to periodically review outputs and update Expert-Contributed Content to improve quality and accuracy.

4.4 Runtime Streams; Privacy. Runtime Input and Runtime Output are subject to Growthspace’s customer/end‑user terms and privacy policy. Expert will treat all Runtime Input/Output as Growthspace’s Confidential Information (or Customer Confidential Information, as applicable); will not export, store, or process them outside Growthspace systems; and will access only as necessary to perform under these Terms. Expert will comply with applicable data‑protection laws as detailed under the Expert Terms and will not attempt to re‑identify de‑identified data. Growthspace or the applicable Growthspace Customer owns all rights in Runtime Input/Output. Where ExpertX operates with a specific Growthspace Customer, Growthspace Customer owns Runtime Input/Output; otherwise, Growthspace owns Runtime Input/Output. Expert will not retain copies of Runtime Input/Output. If any Runtime Input/Output is inadvertently stored in Expert’s systems, Expert will promptly delete it and, upon Growthspace’s request, certify in writing that it has no remaining copies and has ceased access except as permitted hereunder.

5. ExpertX Model Usage Rights

5.1 Growthspace ExpertX Model Usage Rights. Growthspace may offer the ExpertX as a supplement to live Expert Sessions or offer the ExpertX as a standalone Growthspace offering (or a white-label product through distributors or other sales channels) and may use ExpertX for demonstration purposes (and allow any of its sales channels to do the same). Growthspace may determine packaging, pricing, usage caps, and rate limits (including different rate limits for different customers); clearly identify AI-generated responses; and collect aggregated/anonymized usage data as described in section 9.6 (Performance Data) below.

5.2 Expert ExpertX Model Usage Rights. Growthspace grants Expert a limited, revocable, non‑exclusive, non‑transferable right to access and use the ExpertX solely within the Growthspace program and systems to (i) configure, test, and quality‑assure ExpertX; (ii) deliver services to Growthspace Customers; and (iii) use reasonable, non‑sensitive snippets for portfolio/marketing only as approved by Growthspace in writing in advance. Expert may not resell, offer, or provide ExpertX (or access to it) to clients independently engaged with Expert or through third‑party learning/coaching providers or otherwise independently commercialize ExpertX; no rights in any Vendor Services or vendor models, Training Artifacts or other Growthspace Technology are granted (except as inherently necessary to exercise the foregoing).

5.3 Future Expert Independent‑Client Use. The parties may discuss enabling Expert to use ExpertX with Expert’s independent clients who are not Growthspace Customers, and are not referred, onboarded or otherwise affiliated with Growthspace or Growthspace Customers, in the future. Any such use requires a separate written appendix agreed by the parties that sets applicable commercial, data, and vendor terms. Until such appendix is executed, Expert has no right to offer the ExpertX to independent clients.

5.4 Ethical Use and Restrictions for ExpertX. Neither Party will use the ExpertX to impersonate any person without consent or create deceptive content, or to mislead or defame any individual, group or organization and each Party will comply with ElevenLabs Prohibited Use Policy made available https://elevenlabs.io/use-policy and incorporated herein by reference, as updated from time to time.

5.5 Vendor Services Usage Restriction. The ExpertX is a Growthspace product offering and confers no direct rights in any Vendor Services. Expert will not request, obtain, share, or use Vendor Services credentials (if applicable), and will not circumvent authentication, quotas, or rate limits. Neither party may resell, bundle, or sublicense Vendor Services, nor access vendor models independently of the ExpertX.

5.6 Suspension/Revocation. Growthspace may suspend or permanently disable the ExpertX or revoke Expert’s licenses for compliance, unethical use, safety, security, or vendor imposed restrictions.

6. Term and Termination

6.1 Term. These Terms begin on the Effective Date and continue until terminated as provided herein (the “Term”).

6.2 Termination for Convenience. Either party may discontinue the ExpertX at any time by providing the other party at least 30 days’ prior written notice.

6.3 Effect of Termination. Except as needed to complete in-progress customer commitments: (a) all public and customer facing use of the ExpertX will be discontinued within 45 days after the termination effective date; (b) the consent, licenses and rights granted in Section 3.4 (License to Create ExpertX), 4.1 (Consent to Identity Use) and 5 (ExpertX Model Usage Rights) will automatically terminate; (c) payment obligations for services rendered to Growthspace Customers or their ExpertX usage prior to termination survive; and (d) at the Expert’s written request and subject to applicable law and technical limitations, Growthspace will delete Expert-Contributed Content associated with the Expert’s ExpertX and instruct relevant Third Party Tools to delete such content; routine backups and archival copies may persist as well as any backups required for legal purposes.

6.4 Survival. Sections Compensation & Payment Terms, IP Ownership, Assignments & Licenses (to the extent intended to survive), Runtime Streams; Privacy, Disclaimers & Limitation of Liability; Indemnification, Confidentiality; Privacy; Compliance, and General Provisions survive termination.

7. Disclaimers & Limitation of Liability; Indemnification

7.1 Expert Disclaimer. As between the parties, Expert will not be liable for ExpertX generated Runtime Outputs when used with Growthspace Customers (and their end-users), provided Expert acted in good faith and uploaded only legally and contractually permissible materials. This does not limit Expert’s responsibility for Expert Input Contributions or Expert-Contributed Content or breach of these Terms.

7.2 Growthspace Disclaimer and Limitation of Liability. Growthspace does not warrant that the ExpertX, Vendor Services, or any features, documentation, data, Training Artifacts, Runtime Input, ExpertX‑generated Runtime Output will be accurate, adequate, complete, reliable, current, uninterrupted, or error‑free, or that defects will be corrected, or that ExpertX will meet Expert’s or any customer’s requirements. Growthspace will not be liable for inaccurate or unintended AI responses, Customers misuse of ExpertX interactions, or any issues arising from Third Party Tools/Vendor Services used to support ExpertX functionality. ExpertX, the contents therein, any accompanying documentation, and any other data or information provided hereunder are provided “AS IS” and “AS AVAILABLE,” with all faults, and Growthspace has no liability for any errors or omissions in any of the foregoing.Growthspace expressly disclaims all representations and warranties, express, implied, statutory, or otherwise, including merchantability, fitness for a particular purpose, non‑infringement, title, satisfactory quality, and any warranties concerning results that may be obtained from use of the ExpertX. Runtime Outputs are for informational purposes only and do not constitute legal, medical, financial, or other professional advice. Growthspace disclaims responsibility for decisions made based on Runtime Outputs.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL GROWTHSPACE BE LIABLE UNDER THESE TERMS FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES (INCLUDING ANY LOSS OF PROFITS OR BUSINESS). TO THE EXTENT PERMITTED BY LAW, GROWTHSPACE’S ENTIRE AGGREGATE LIABILITY UNDER ANY PROVISION OF THESE TERMS AND/OR UNDER ANY CAUSE OF ACTION SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID TO EXPERT UNDER THESE  EXPERTX PROGRAM TERMS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE APPLICABLE CLAIM, OR CAUSE OF ACTION.

7.3 Expert Indemnity. Expert will defend, indemnify, and hold harmless Growthspace and its affiliates from third-party claims, losses, and expenses (including reasonable attorneys’ fees) arising out of: (a) Expert-Contributed Content or Expert Input Contributions; (b) Expert’s breach of these Terms or violation of Vendor Services restrictions; or (c) Expert’s gross negligence, fraud, or willful misconduct. Growthspace may assume control of the defense at its option, with Expert remaining responsible for costs to the extent of this indemnity. The foregoing indemnity includes claims brought by providers of Vendor Services to the extent arising from Expert-Contributed Content, Expert Input Contributions, or Expert’s violation of vendor-imposed restrictions.

8. Transparency and Branding

Growthspace will use reasonable measures to ensure that ExpertX outputs are identified as AI-generated and to ensure the ExpertX is not represented to participants or other users as direct live responses from the Expert. Upon reasonable request, branding elements or disclaimers shall be added to Expert’s ExpertX profile or interface.

9. Confidentiality; Privacy; Compliance

9.1 Compliance; Confidentiality & Privacy. Expert agrees not to upload Expert-Contributed Content containing any confidential or personally identifiable information and will take all steps necessary to remove such data before upload. Expert represents and warrants that Expert-Contributed Content: (i) Is legally owned or licensed by the Expert; (ii) Does not include third-party confidential or personally identifiable information (iii) does not violate any third-party rights and complies with applicable laws;

9.2 Third Party Vendors (including ElevenLabs). Growthspace may use Third Party Tools (e.g., ElevenLabs) as service providers/subprocessors to enable ExpertX features and Third Party Tools section under the Expert Terms applies mutatis mutandis. As such, certain Expert-Contributed Content, including audio recordings and textual materials, may be transmitted to and processed through those third party providers’ infrastructure. Expert consents to such use and agrees such use is subject to the applicable Third Party Tools’ terms and policies. Growthspace will have a written agreement with such providers requiring confidentiality and appropriate data protections; however, Growthspace does not control, and to the maximum extent legally possible, is not responsible for their acts or omissions. Growthspace may change providers at any time in its discretion by posting an update in the ExpertX interface or providing notice; Expert’s sole remedy for any objection is to discontinue participation in the ExpertX program under Section 6 (Term and Termination).

9.3 Vendor Data Use. Growthspace configures vendor settings consistent with Growthspace’s standard practices and legal requirements.  Unless expressly agreed in writing, Growthspace has no obligation to disable vendor training features or obtain special terms from vendors.

9.4 Biometric/Voice Notices. If applicable law treats voice data as biometric, Expert provides the necessary consents for ExpertX operations as described; Growthspace will not sell biometric identifiers.

9.5 ExpertX Changes; Deprecation. Growthspace may modify, suspend, or deprecate ExpertX features to comply with law, improve quality, performance, security, or efficiency, or due to changes by Vendor Services (including API deprecations). Growthspace may require transitions to newer integrations upon reasonable notice (e.g., in-product or email) and may deprecate older integrations thereafter; Growthspace is not liable for resulting incompatibilities.

9.6 Performance Data. Growthspace and Vendor Services may collect and use aggregated and anonymized usage data related to the ExpertX for analytics, service improvement, billing, product development and business insights and as further specified under Growthspace https://www.growthspace.com/privacy-policy.

9.7 No Reverse Engineering / Model Extraction. Expert will not (and will not permit any third party to): (a) reverse assemble, reverse compile, decompile, translate, or otherwise attempt to derive source code, models, or underlying components of the ExpertX or any Vendor Services; (b) engage in model extraction or model stealing attacks; or (c) use ExpertX-generated content to develop models that compete with the ExpertX or Vendor Services, except to the extent these restrictions are prohibited by applicable law.

9.8 Security & Incidents. Security measures and incident handling are governed by the Expert Terms (including DPA and its exhibits). Expert will cooperate with Growthspace’s reasonable requests in connection with any investigation, remediation, or notifications required by law.

10. General Provisions

10.1 Entire Agreement. These Terms, together with the Expert Terms referenced herein and any links incorporated herein by reference, constitute the entire agreement between the Parties  with respect to its subject matter and supersedes all prior or contemporaneous oral or written understandings or agreements relating to the ExpertX.

10.2 Modifications. Growthspace may update these Terms from time to time. Growthspace will provide notice of material changes, and continued use of the ExpertX after the effective date of changes constitutes acceptance. Material changes that reduce Expert’s economic rights will require affirmative acceptance unless otherwise stated herein (including under Section 2.4 (Changes to Profit share model)).

10.3 Severability; Waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remainder will remain in effect. Failure to enforce any provision is not a waiver.

10.4 Assignment. Expert may not assign its rights or obligations under these Terms without the prior written consent of the Growthspace. Growthspace may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets without consent.

10.5 Governing Law; Dispute Resolution; Notices. This Agreement shall be governed by and construed in accordance with the governing law specified in the Expert Terms. Any disputes will be resolved as set forth in the Expert Terms. Notices will be sent in accordance with the notice requirements under the Expert Terms.

10.6 Export. Expert will comply with applicable export and sanctions laws in connection with the ExpertX.

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Updated: October 17, 2025