L&D GLOSSARY

Employee growth from A-Z, literally. Anything you want to know about employee development and mastery-based learning platforms–you’ll find here.

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A

Adaptive Leadership

Adaptive leadership is happening all around us, even if we don’t recognize…

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Adaptive Skills

Adaptive skills are soft skills that can be classified as either reactive or proactive.Reactive adaptive skills permit employees to handle unexpected developments…

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Agile HR

Agile methodologies are becoming ever more popular – and human resources teams…

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B

Boomerang Employees

Boomerang employees (or boomerang workers) are those who were previously employed by an organization, left for some reason, and were then rehired. 

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Business Coach

A business coach is an experienced entrepreneur or executive with a good track record of developing businesses

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Business Coaching

What is Business Coaching? Business coaching, executive coaching, career coaching – when…

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C

Career Coaching

Career coaching is a tool that professionals often turn to when they…

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Career Ladder

Developing career ladders is a fundamental part of planning for the future….

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Career Lattice

Many employees today won’t climb to the top; instead, they’ll move through…

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Career Management

Career management is as important for a company as it is for…

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Career Planning

Career planning is serious stuff. Once an employee decides to forge ahead…

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Career Transition

A career transition doesn’t need to be drastic. But HR should always…

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Change Management

Change management is a natural part of running any organization; the fact…

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Change Management Process

What Is a Change Management Process? Learn what it means, different approaches to take, and how to implement a process in your organization.

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Coaching Employees

When you need in-depth workplace skills training, employee coaching is your best…

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Competency Model

HR people talk endlessly about skills, but success at work covers a…

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Conflict Management

Effective conflict management is conducive to a  healthy, well-functioning, prosperous work environment….

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Continuing Professional Development (CPD)

Continuing Professional Development is the ongoing process of developing and maintaining professional skills

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Continuous Performance Evaluation

Continuous performance evaluation is how many modern companies excel. They have moved…

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Corporate Coaching

Corporate coaching aims to boost the productivity of an organization’s top people….

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Cross-Functional Team

Cross-functional teams are an increasingly important aspect of how we work. If…

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Customer Satisfaction Score

Customer satisfaction scores allow a business to get real-time evaluations of their…

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D

DEI Training

DEI training is an effective way to enhance productivity, morale, and good…

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DEIB

DEIB stands for diversity, equity, inclusion, and belonging. The concept is the…

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Development Program

Learn what is a development program, why it’s important and how to create the best plan for your business and employee goals.

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Diversity Hiring

Today, it’s not enough for companies to pay lip service to diversity–people…

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Diversity Management

Diversity management allows a company to handle the DEI programs that are…

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E

Empathy Skills

Many employees say they are important to their employer, but there still…

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Employee Attrition

Employee attrition, on the face of it, may seem like a legitimate…

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Employee Empowerment

Empowered employees are happy employees. Companies that do more than pay lip…

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Employee Feedback

Employee feedback is critical for letting workers know their strengths, weaknesses, and…

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Employee Growth Program

Employee growth programs are a distinct type of L&D initiative that requires…

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Employee Motivation

Employee motivation is a close relative of employee engagement. To make the…

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Employee Retention

Learn why employee retention is important and what techniques can be used to retain your top talent

Read more: Employee Retention

Employee Turnover

Employee turnover has never been a bigger issue than it is today. With the advent of the Great Resignation, it is essential for organizations to minimize ‘quits’ as much as possible

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Engagement Manager

Engagement managers don’t have an easy job. After all, employee engagement doesn’t…

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Executive Coaching

Executive coaching is a process whereby an organization’s senior management improves their skills, prepares for major changes…

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Expert Matching Algorithm

Expert matching algorithms are essential in many fields, and L&D in particular….

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F

Followership

The HR world talks about leadership from sunup to sundown, yet we…

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G

GROW Coaching Model

GROW coaching model is a highly powerful tool used for coaching across disciplines and organizations.

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Growth Mindset

People are capable of more than we may realize. That is the assumption underlying the ‘growth mindset’ concept…

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H

Hard Skills

Hard skills play an important function in virtually any company. For an…

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I

International Coaching Federation

International Coaching Federation is a non-profit organization that provides certification to coaches around the world. 

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J

Job Rotation

Job rotation is a popular practice at many companies, and for good…

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Job Security

The term “job security” is about to be thrown around a lot….

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Job Shadowing

Job shadowing is a way for employees to prepare for new roles…

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L

Leadership Coaching

Leadership coaching nurtures the abilities of those with the talent and energy to drive success and leads companies to valuable benefits

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Leadership Development

Leadership development is the method by which supervisors, managers, and executives establish and improve the skills…

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Leadership Skills

Many skills are associated with leadership, and they change over time. There has been growing recognition of soft skills as being at least as vital to proper leadership…

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Leadership Styles

Leadership styles don’t always match a leader’s personality. An effective leader will…

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Management Coaching

Management coaches lead your supervisory staff to be their best, so that…

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Mastery Platforms

Mastery platforms create a new way of learning. They combine mastery-based knowledge…

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Mentorship Program Template

When running a mentorship initiative, there’s no need to start from scratch….

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Mentorship Programs

A business mentorship program is a structured, one-to-one relationship where an experienced and often senior employee guides another employee in professional skills, best practices, organizational processes, and so on

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One-on-One Coaching

One-on-one coaching is a method of imparting vital skills to employees, best…

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Organizational Culture

organizational culture is what makes a company what it is; it defines the proper way to behave, and sets the context for everything it does

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Organizational Design

Organizational design is vital to make sure that a company is prepared…

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Organizational Development 

Organizational development is a large-scale, long-term practice that seeks to boost a company’s performance by improving many aspects of operations

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Peer Mentor

A peer mentor is a great way to give employees both the…

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People Management

People management is a natural need for any organization that employs people,…

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Performance Coaching

Performance coaching often goes beyond a focus on ‘classic’ professional skills. To…

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Professional Development

Professional development programs are essential for companies that need to maintain competitive…

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Quiet Quitting

What makes some people go the extra mile in their jobs, while…

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Reverse Mentoring

Reverse mentoring is a unique mode of communication in the world of…

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Self Management Skills

Self management skills enable employees to function with minimal input from superiors or assistance from peers

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Skills Matrix

A skills matrix is a framework that all organizations should use if…

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Sprint Framework Training

Sprint framework training is a term adopted by human resources teams from…

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T

Talent Development

How should organizations develop their most talented people? The first step is to understand that most employees have talents that should be identified and developed…

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Talent Development Program

Just as “talent” is not a very precise term, similarly, a talent development program can involve many different concepts. And the larger the organization, the more complex a talent development program will be…

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Talent Pools

A talent pool is a risk-free method of preparing for workforce contingencies….

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Teamwork Skills

Teamwork skills are the mix of skills that an employee uses to contribute to the group, and skills used to make the most out of everyone’s contributions.

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The OSKAR Coaching Model

The OSKAR coaching model is a popular framework for organizing the activities…

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Time Management Skills

Time management skills in the workplace are something that nearly everyone has…

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Upskilling

Sharpening one’s skills is key to growing one’s career path, maintaining an edge over the competition, and bringing added value to the business…

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W

War for Talent

The “war for talent” sounds scary – because it is. In many…

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Workforce Analytics

Workforce analytics, like ChatGPT, is an AI application that is changing organizations…

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Workplace Skills

Workplace skills are needed for employees to execute their tasks, and include organizational, technical, leadership, teamwork, and self-management skills

Read more: Workplace Skills

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